steffanwilliam
@steffanwilliam
Hi Friend, I am Albert. I am working as a technical support executive for the last 4 years. I used to take care of all technical glitches over here. So I received many calls regarding the various problems many issues from the different users. The good part regarding this problem you can go to 123.hp.com to resolve it quickly and easily on the own. However, if you are unable to fix it, you can connect with me through call. I will help you to resolve this issue in a phone call in elementary steps.