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[Solved] Libre Office - No longer shown after Update to 6.0.5.2 (Bug)

Scheduled Pinned Locked Moved Solved Detection Issues
bugapp-detection
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  • O Offline
    OLLI_S Community Moderator
    last edited by OLLI_S 12 Mar 2018, 21:37 21 Jul 2018, 10:31

    Today I installed on my PC an update for Libre Office (new version 6.0.5.2) but VulnDetect does not show Libre Office anymore!
    I have two versions of Libre Office (the current version and an older version) but both versions are no longer shown.


    Here the information extracted from the Current Version:

    File name and path:     D:\PortableApps\PortableApps\LibreOfficePortable\App\libreoffice\program\soffice.exe
    Product Name:           LibreOffice
    Internal Name:          soffice
    Original Filename:      soffice.exe
    
    File Description:       LibreOffice
    Company:                The Document Foundation
    Legal Copyright:        Copyright © 2000-2018 by LibreOffice contributors. All rights reserved.
    Legal Trademarks:       
    Comments:               
    
    File Version String:    6.0.5.2
    File Version:           6.0.5.2
    Product Version String: 6.0.5.2
    Product Version:        6.0.5.2
    

    Here the information extracted from the Older Version:

    File name and path:     D:\PortableApps\PortableApps\LibreOfficePortablePrevious\App\libreoffice\program\soffice.exe
    Product Name:           LibreOffice
    Internal Name:          soffice
    Original Filename:      soffice.exe
    
    File Description:       LibreOffice
    Company:                The Document Foundation
    Legal Copyright:        Copyright © 2000-2018 by LibreOffice contributors. All rights reserved.
    Legal Trademarks:       
    Comments:               
    
    File Version String:    5.4.5.1
    File Version:           5.4.5.1
    Product Version String: 5.4.5.1
    Product Version:        5.4.5.1
    
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    • O Offline
      OLLI_S Community Moderator
      last edited by OLLI_S 21 Jul 2018, 10:40

      @Tom I searched for "Libre" in the list of applications (copied the text from GetAppDetails) and nothing was found.
      Now, 10 minutes later both versions are shown and also the version numbers are shown correctly.
      But after the system scan nothing was found for "Libre".
      So there is a delay of several minutes?

      1 Reply Last reply Reply Quote 1
      • T Offline
        Tom VulnDetect Team Member
        last edited by 23 Jul 2018, 08:40

        A delay of minutes can happen, but it will be rare. Usually, a successful detection will be processed and updated in the database less than 10 seconds after the secteer.exe process has submitted the inspection and exits.
        We have only a few times seen larger delays, but I suppose that it should be more clear in the interface, how "old" the current result is.
        I mean, for most users, I don't think it is much of an issue, but clearly, when one is using the way that you are, then it is important to know if it is two minutes or two days old.

        /Tom
        Download the latest SecTeer VulnDetect agent here:
        https://vulndetect.com/dl/secteerSetup.exe

        1 Reply Last reply Reply Quote 0
        • O Offline
          OLLI_S Community Moderator
          last edited by 23 Jul 2018, 08:42

          So I should be more patient and give the system 5 minutes after the scan?
          Really a hard task...

          T 1 Reply Last reply 23 Jul 2018, 09:08 Reply Quote 0
          • T Offline
            Tom VulnDetect Team Member @OLLI_S
            last edited by 23 Jul 2018, 09:08

            @olli_s Hahaha, I know
            Well, if you look at the Configuration page, then you should see the "Last Inspection" and that should be reliable. So if that shows e.g. 1 minute ago and the result is old, then you stumbled upon something unexpected. Of course, always verify with a reload in the browser, since the browser could be caching a result, but I know you have a good habit doing that 😉

            /Tom
            Download the latest SecTeer VulnDetect agent here:
            https://vulndetect.com/dl/secteerSetup.exe

            1 Reply Last reply Reply Quote 0
            • O Offline
              OLLI_S Community Moderator
              last edited by 23 Jul 2018, 15:44

              This is why I suggested to show the last inspection in the list of applications.

              1 Reply Last reply Reply Quote 0
              • O Offline
                OLLI_S Community Moderator
                last edited by 3 Dec 2018, 21:37

                At the moment I see:

                • LibreOffice 6.0 Version 6.0.6
                • LibreOffice 6.1 Version 6.1.2

                So the issue is solved

                1 Reply Last reply Reply Quote 0
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